What we all expect or want from a travel agent is efficiency, flexibility, local knowledge and moreover a pleasant person with whom to deal. What we often do get can be far from that, and we pay for the privilege.
Returning to Nepal recently after a gap of 38 years, to join my daughter who was finishing off her round the world trip post University, I was delighted to find one travel agent based in Kathmandu who has all these attributes, and far more.
Bishnu Subedi, Managing Director of Nature Trail, runs a business which, as he advertises, caters for Travels & Tours, Trekking & Expeditions. The two of us saved much valuable holiday by giving over all our arrangements to him and it was well worth it from every angle.
Not only was he charming to deal with, any slight deviation from the original plans, due to illness, was dealt with without appearing to be irksome. Every part of our trip was covered; from buses to and from towns, even to being met by car and driver to deliver us to our hotels. On trekking some of the Annapurna circuit, we were provided with a delightful young guide, Kamal, who looked after us with great equanimity.
I can honestly say that it was a joy not only to have met Bishnu Subedi, but to have dealt with him on a business level. As a business person myself, I value efficiency delivered with charm, and would recommend anyone visiting Nepal to use Nature Trail.
"A very professionally organized trip with personal service. Well planned route, not crowded!" "I felt totally safe with these guides. Well done! Could not ask for a better experience! I will always remember this trip with Nature Trails"......!
"All staff were wonderful - very friendly & great fun. Combined with wonderful views & great walking, it's hard to imagine a better trek. Real value for money combined with great satisfaction! I can't wait to return in October for the Langtang trek with Nature Trail"......!
" Thanks for such a wonder full trip". You had great teamwork, Keep all staff as happy as they are…. they were all so friendly and efficient people, really helpful always with great humor & 'spirit'......!
"Bishnu, In one word, "indescribable"! That is how I would sum up my trip to Nepal. From the moment I got off the airplane I felt at home. Everything was well organized and the only regret I have is that I did not get to stay longer. Every person I came in contact with that was affiliated with Nature Trail Trekking was nothing less than a professional. Whether it was my unforgettable guide, Arjun, or my rickshaw driver on the initial trip to the hotel, everyone greeted me with a smile and was more than willing to answer any question I had. You have done a fabulous job of hiring your staff, keep up the high standards!
Upon returning home, I was asked, "Do you think you will ever go back to Nepal?" I replied, "It took wild horses to drag me away, what do you think!"
Very respectfully submitted,
Shannon Michael Shea 1stLt USMC Bristol, CT" December 22, 2000.
November 22, 2006 Namaste Bishnu
Just to say thanks for the high level of service you gave us during our recent trip to Kathmandu/Bardia. It was really impressive.
We will surely remember which company to use - both when we go again ourselves, and when our friends go.
